How we handle your and your child's information

What we collect

When a parent submits a tutor request, we collect the parent's name, mobile number, general location, and the child's class and subject requirement. We do not ask for the child's full name, school, or any other identifying detail beyond what's needed to find a suitable tutor. When a tutor applies to join our network, we collect their name, mobile number, qualification, subject expertise, experience level, location and availability.

Why we collect it

This information is used for exactly one purpose: to match a parent's request with a suitable, verified tutor, and to let us follow up by call, WhatsApp or email to confirm the match. We do not use this data for any other purpose.

Who sees it

Your information is seen only by our internal matching team. When we shortlist a tutor for your family, we share only the details necessary for that tutor to understand the requirement (class, subject, general area) — never your full contact details until you choose to proceed. We never sell, rent, or share your data with advertisers or unrelated third parties.

Website analytics

Like most websites, we use Google Analytics to understand how people use this site — which pages are visited, how visitors found us, and their general city. It uses cookies and collects general information about your device and browser. The details you type into our forms — your name, mobile number and location — are never sent to Google Analytics. You can read how Google uses this data, block cookies in your browser settings, or use Google's opt-out tool.

Spam protection

Our forms use Cloudflare Turnstile to check that a real person — not an automated program — is sending them. It runs a quick check in your browser and shares technical signals, such as your IP address and browser details, with Cloudflare, which uses them to tell people from bots and to improve that check. Read Cloudflare's Turnstile privacy notice.

How long we keep it

We retain enquiry details for as long as needed to complete the matching process, and for a reasonable period afterward in case you need a replacement tutor or return with a new requirement. You can request deletion of your data at any time by writing to us.

Your rights

You can ask us what information we hold about you or your child, request a correction, or ask us to delete it entirely. Write to support@chandigarhtutorhub.com and we will respond within a reasonable time.

Contact

Questions about this policy can be directed to support@chandigarhtutorhub.com or +91 81413 44409.

Last updated: October 2026